FranklinCovey is the global leader in effectiveness training, productivity tools, and assessment services for organizations, teams, and individuals. Offers a wide variety of quality products, from deluxe planners and covers to hi-tech handhelds and software, all designed to turn stress into success.
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Raving Fans: A Revolutionary Approach to Customer Service
Raving Fans: A Revolutionary Approach to Customer Service "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fan...
Gratitude - Hardcover
Due to high demand, this product has been backordered. However, we are still taking orders at this time. The expected ship date is January 30. Ship dates are subject to change. Please check back for further updates. EXPRESS YOUR THANKFUL HEART Say "thank you" to a friend or loved one with this...